FAQ

Frequently Asked Questions

Q: What payment methods do you accept?
A: We accept all major credit cards, debit cards, net banking, and Cash on Delivery (COD) across India. All payments are processed securely.

Q: Do you offer free shipping?
A: Yes! We offer free shipping on all orders across India. Your order will be delivered to your doorstep without any additional shipping charges.

Q: How long does delivery take?
A: Most orders are delivered within 3-5 business days. You'll receive a tracking number via email so you can monitor your delivery in real-time.

Q: What's your return and refund policy?
A: We offer a 5-day return policy on unused items in original packaging. Once we receive your return, refunds are processed within 5-7 business days. For further details, kindly refer our return and refund policy.

Q: Is my personal information secure?
A: Absolutely! We use industry-leading SSL encryption and follow strict data protection protocols. Your personal and financial information is completely secure with us.

Q: Can I change or cancel my order?
A: If your order hasn't been shipped yet, you can modify or cancel it. Please contact our support team immediately to request changes.

Q: Do you have a physical store?
A: Currently, ShriClick operates as an online-only store. You can browse and shop our complete range on our website.

Q: How can I contact customer support?
A: You can reach our support team through the Contact page on our website. We typically respond within 24 hours.

Q: Are your products authentic?
A: Yes! All products sold on ShriClick are 100% authentic and sourced directly from authorized suppliers. We guarantee the authenticity of every item.

Q: Do you offer bulk discounts?
A: For bulk orders, please contact our sales team at shriclick@gmail.com and we'll be happy to provide you with special pricing.